Privacy policy

Privacy Policy for INNOVE COUTURE

What information do we collect?

We may collect the following data:

  • Personal Information: Name, phone number, email, address

  • Payment Information: Processed securely via third-party gateways (not stored by us)

  • Order & Delivery Data

  • Website Usage: Cookies, device data, analytics

  • Customer Support Interactions

How We Use Your Information

To:

  • Process and deliver your orders

  • Provide customer support

  • Personalize your shopping experience

  • Offer promotions, discounts, and updates

  • Improve website performance

  • Prevent fraud and security breaches

Cookies & Tracking Technologies

We use cookies to:

  • Track cart activity

  • Improve browsing experience

  • Provide relevant advertising

  • Analyze website performance

You can disable cookies anytime through your browser settings.

Sharing Your Information

We only share data with:

  • Payment processors

  • Delivery/courier companies

  • Email marketing or SMS providers

  • Fraud-prevention systems

We never sell your personal information.

Data Security

We implement industry-standard encryption, secure payment processing, and restricted internal access to protect your data.

Your Rights

You may:

  • Request a copy of your personal data

  • Request the deletion of your information

  • Opt out of marketing communications

  • Update incorrect details

Requests can be sent to shop@gemclothings.com.

Children’s Privacy

We do not knowingly collect information from children under 13.

Contact

For privacy concerns:
privacy@gemclothings.com
(Alternatively: shop@gemclothings.com)